Position Type/Expected Hours of Work – 40 hours per week; flexible to the needs of the program. (May require early morning, evening, and some weekend hours.)

Qualifications - Bachelor’s Degree and 2 year’s working experience with the I/DD population; OR Associate’s Degree and 3 year’s working experience with the I/DD population OR High School Diploma, 4 year’s working experience with the I/DD population. Completion of the College of Direct Support is a plus. Must possess proficient organizational and computer skills. Must have excellent oral and written communication skills. Working knowledge of Microsoft Office programs preferred. Experience working in the field of disabilities and regulatory agencies preferred.   

Work Authorization/Security Clearance – Authorized to work in the United States and pass all background clearances.

Summary/Objective - The Success Coach is responsible for assisting the employee to succeed in their initial 6-months of employment, providing individualized, person-centered skills training, support and coaching to those staff that work with individuals with developmental disabilities in their work setting.  This position will serve as a positive role model for team work, providing training and coaching to assist the employee with their involvement in individual advocacy, rights, informed decision making and dignity of risk for the people supported.

Essential Functions – Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Provide assistance to staff in a variety of work settings including, but not limited to residential, community PreVoc, and day programs.
2. Responsible for reviewing orientation materials with staff to ensure their understanding and responsibilities related to access all electronic systems, initial trainings, policies, procedures, work schedule, etc.
3. Responsible to be available during the new staff’s regular work schedule to provide effective skills instruction, training and feedback on variety of job tasks the staff will be responsible for such as, cooking, cleaning, personal hygiene, money management, vocational/work skills (jobs in community), socialization, safety, health, community inclusion, travel training, communication, driving, etc.
4. Responsible to promote staff proficiency in 23 of the OPWDD Core Competencies and the OPWDD Code of Ethics.  This will include reviewing/signing DSP Core Competencies evaluations.
5. Regularly touch base and communicate effectively with staff and their supervisors in a supportive manner
6. Conduct observations of staff, using observation tools, and sit in on debriefings and coaching sessions to provide feedback.
7. Confer with Director of Staff Development to inform agency-wide training needs.
8. Coach staff with fulfilling accurate and high quality documentation requirements.
9. Level of interaction will vary on a case-by-case basis depending on the needs of each staff person.
10. Help identify staff who are at risk of leaving and guide them to HR for supports as needed
11. Complete all of the Modules of the College of Direct Support curriculum.  This will be over a period of time from the enrollment as the Modules are available quarterly.  
12. Perform or ensure that a daily safety inspection of your site(s) is conducted to minimize and address any possible safety hazards, and to ensure all equipment is being utilized safely and properly.

Competencies –

• Ethical Conduct.
• Time Management.
• Organizational Skills.
• Personal Effectiveness/Credibility.
• Excellent oral and written communication skills.
• Ability to work independently and complete assigned projects with minimal supervision.

Supervisory Responsibility – This position has no supervisory responsibilities.

Travel - Be willing to travel to and attend training sessions offered by OPWDD, or other pertinent organizations.

Work Environment - This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. 

Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; lift; use hands to finger, handle or feel; and reach with hands and arms. Work may require lifting, pushing, or pulling in excess of 30 pounds. 

Other Duties – This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice. I have read and received a copy of the above job description and understand the responsibilities fully.  I understand that the preceding job description will be reviewed/updated at least annually; more frequent updates will depend on employment needs.    

AAP/EEO Statement– The Arc Jefferson – St. Lawrence has and will continue to provide all employees and applicants’ equal opportunity in the manner provided by law in all aspects of employment regardless of their age, race, creed, color, national origin, sexual orientation, disability, genetic predisposition, or carrier status, or marital status. These individuals will be recruited, referred for hiring consideration, and employed with regard to the positive and appropriate utilization of their skills and capabilities. Qualified employees will be afforded non-discriminatory consideration for promotion and job advancement, and there will be no discrimination with regard to assignments, rates of pay, promotions, transfers, training, termination, accessibility, working conditions, and benefits.

Wage Range - $18.33-$20.90/Hour, More based on education and experience