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Residential Coordinator - St. Lawrence County, NY

Posted: 09/21/2022

POSITION TYPE/EXPECTED HOURS OF WORK – 40 hours per week; flexible to the needs of the program.  Hours can involve weekends and evenings depending on the needs of the department.


QUALIFICATIONS –  Bachelor’s Degree in Human Services or related field and two (2) years’ experience working with developmentally disabled in a supervisory capacity; or  Associates’ Degree in Human Services or related field and four (4) years’ experience working with developmentally disabled in a supervisory capacity. For internal candidates only: High School Diploma or GED and ten (10) years of experience working with the developmentally disabled in a supervisory capacity for The Arc Jefferson – St. Lawrence and must have completed the Agency’s Management Series. Valid and acceptable New York State Driver’s License..     


WORK AUTHORIZATION/SECURITY CLEARANCE – Authorized to work in the United States and pass all background clearances.


SUMMARY/OBJECTIVE - Assists in ensuring that all residential sites meet agency policy and procedure, OPWDD regulations and any other certification requirements that the agency adheres to such as CQL.


ESSENTIAL FUNCTIONS – Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Assist in ensuring that all assigned facilities meet regulatory and other certifications requirements and participate in site visits and agency reviews.
  2.  Complete and review quality services reports and assess if issues raised require further review and follow up with QS, Residential Managers, Assistant Director and Director of Residential Services.
  3. Visit all assigned sites on a monthly basis, attend monthly staff meeting.
  4. Meet with the Assistant Director of Residential Services as scheduled to review monthly coordinator checklist and to review monthly financials for each assigned site.
  5. Meet with managers on a regular basis, address issues expediently, establish objectives and implement corrective action if required.
  6. Assist in reviewing /approving all purchases within the assigned sites.
  7. Review all work orders prior to submission.
  8. Review Therap information and documentation on a daily bases as it pertains to assigned sites.
  9. Ensure staff at sites are competent in the performance of their duties, provide staff with direction and assistance when required.
  10. Review staff schedules for appropriateness in regards to preferred and maximum hours required for site level of supervision being aware of sub utilization and overtime.
  11. Complete edits of assigned staff.
  12. Perform or ensure that a daily safety inspection of your sites is conducted to minimize and address any possible safety hazards, and to ensure all equipment is being utilized safely and properly.
  13. Coordinate the investigation of reportable incidents and complete written preliminaries are required for submission to the Director of Residential Services.
  14. Be familiar with the waiver regulations; 633, 624, 671, 483, 635.
  15. Other duties as assigned by the Director of Residential Services or Assistant Director of Residential Services.



  • Ethical Conduct.
  • Time Management.
  • Organization Skills.
  • Personal Effectiveness/Credibility.


SUPERVISORY RESPONSIBILITY - Directly supervises Residential Managers in assigned areas.


TRAVEL - Travel is expected for this position to locations in county in which you work on a regular basis and occasionally to other areas for work purposes such as training, meetings, or events.


WORK ENVIRONMENT - This job operates out of the Residential Services Office and out of the home of the people we support.  This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.


PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; lift; use hands to finger, handle or feel; and reach with hands and arms. Work may require lifting, pushing, or pulling in excess of 30 pounds. 


OTHER DUTIES – This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice. 


The Arc Jefferson - St. Lawrence is an Equal Opportunity Employer: Disabled/Veteran

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